Engagement Manager Shoring Services (f/m/d)
Stuttgart, Pforzheim, Hallbergmoos, Jena und Heidelberg
Empowering you – to break new ground!
Digital transformation helps companies reach their full potential – if the underlying technologies work for the people using them! At NTT DATA Business Solutions, we design, implement, manage and continuously enhance SAP solutions to make them work for companies – and for their people.
Does that sound like a challenge that suits you? Then we would love to get in touch! Whatever your current core competencies are: We will empower you with everything you need in order to help companies in more than 30 countries to become more efficient and effective.
At the same time, you can always rely on a culture of mutual respect and strong solidarity. Are you ready to break new ground?
Locations: Continental Europe
That is what makes us special:
■ Team-oriented culture, collaboration as equals and steady knowledge transfer, characterized by flat hierarchies
■ Individually tailored training including a mentoring program
■ Sustainable career development in a growth-oriented technology environment with a business focus
Do you love challenges?
Be part of a global team of within the Global Field Consulting unit, operating in a matrix organization across all local and regional business units.
You will be responsible for the engagement between our newly established Consulting Nearshore Center in Turkey and our organizations using nearshoring (referred to as “tower countries”), specifically either for the DACH or Nordics region. Your main tasks will include:
■ You will be the main point of contact between our Nearshore Centre and your Region, ensuring
■ Proactive management of “tower countries” satisfaction
■ Management of requirements
■ Management of escalations
■ Relationship building – you will function as the interface between the countries and the nearshore center
■ Identify and drive continuous improvement initiatives in collaboration
■ Recognize portfolio and service demands and needs of country towers and alignment with Global Offerings Team
■ Regular engagement with local sales teams to ensure right positioning of shoring services
■ Establish and prepare business drivers, ROI, key performance metrics & cost benefit analysis with the tower countries
Convince us with your potential!■ Hands on work experience in similar role
■ Experienced in project management & IT Service Mgmt. methodologies and best practices
■ Comprehensive SAP overview knowledge
■ Ability to work independently
■ Highly skilled in process improvement techniques and reporting
■ Experienced in international collaboration and shoring structures
■ Solution-oriented, resultoriented and strategic thinking
■ Strong communication skills with the ability to build relationships, encourage collaboration and build trust – on management level
■ Ability to influence internal and external key stakeholders and to motivate people
■ Fluent in English orally and in writing, German is a requirement for DACH Engagement Role
Do you have any questions?
We are looking forward to receiving your complete application documents (Cover letter, CV and references) stating the earliest date you could start.
Get empowered by NTT DATA Business Solutions!
We transform. SAP® solutions into Value
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NTT Data Business Solutions Global Managed Services GmbH